译起读 技术支持 / Lexa Reader Support

如遇到任何问题,请发送邮件至:wpp824324083@163.com

For any issues, please email: wpp824324083@163.com

我们将在 1–3 个工作日内回复。/ We respond within 1–3 business days.

常见问题 / FAQ

Q:订阅后功能没有解锁?/ Subscription not unlocked?
A:在「我的 → 充值/升级套餐」点击"恢复购买"。/ Go to "Me → Upgrade" and tap "Restore Purchases".

Q:如何取消订阅?/ How to cancel?
A:iPhone「设置 → Apple ID → 订阅 → 译起读」中取消。/ Go to iPhone Settings → Apple ID → Subscriptions → Lexa Reader.

Q:如何删除账号?/ How to delete account?
A:App 内「我的 → 删除账号」。/ In-app: Me → Delete Account.